Our Refund and Cancellation Policy
MBStudioz aims to provide clear and reliable digital services to its clients. This Refund Policy explains the general conditions regarding payments, cancellations, refunds, service commencement, project work, recurring services, and other payment-related matters. By purchasing or engaging with any MBStudioz service, you acknowledge that you have read and understood this Refund Policy. 1. General Refund Policy: Because MBStudioz provides digital services that may involve time, planning, research, development, design, content creation, optimization, campaign setup, or other work performed specifically for a client, payments are generally not refundable once the relevant work or service has commenced. Refund eligibility may depend on the type of service purchased, the amount of work already completed, the agreed scope of work, and the specific payment terms communicated before the project begins. 2. Project-Based Services: For website development, website design, SEO setup, content creation, digital marketing setup, or other project-based services, an advance payment may be required before work begins. Once work has started, the advance payment may be non-refundable because resources and working hours may already have been allocated to the project.